chowhound
New member
I hear ya, Fred. You push half a dozen buttons to get a person, and then you can only hope their accent isn't too heavy when you do.
If I had my say in automated response systems they would start out with, Press one for English, Press two to disconnect until you learn how.
And I hate the "tiered" tech support system. I know how to unplug my TV and plug it back in. I pressed 4 for tech support because that's who I wanted. Not customer support until they realize my problem needs "escalated" to someone who knows what they're doing.... Sheesh....
If I had my say in automated response systems they would start out with, Press one for English, Press two to disconnect until you learn how.
And I hate the "tiered" tech support system. I know how to unplug my TV and plug it back in. I pressed 4 for tech support because that's who I wanted. Not customer support until they realize my problem needs "escalated" to someone who knows what they're doing.... Sheesh....